Privacy Policy

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Effective Date: August 13, 2025
Last Updated: August 13, 2025

This Privacy Policy (“Policy”) describes how Radiant Care Pharmacy (“we,” “our,” “us”) collects, uses, stores, and protects personal information when you interact with our website, online forms, and related services (collectively, the “Services”).

This Policy applies to information we collect through:

• Our website and online intake forms
• Email or phone communications with us
• Other interactions you have with our Services

This Policy does not apply to Protected Health Information (“PHI”) governed by our separate Notice of Privacy Practices. If there is a conflict between this Policy and the Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices controls.

We may collect the following types of information:

• Name, date of birth, address, phone number, and email
• Insurance details
• Medical history and information needed for prescription fulfillment
• Payment details (if applicable)
• Any information you submit via online forms, email, or phone

When you use our Services, we may collect:

• Device and browser type
• IP address
• Date and time of visits
• Pages viewed and navigation patterns
• General location data (based on IP address)

We use cookies and similar technologies to enhance your online experience. You may adjust browser settings to refuse cookies, but some features may not work properly.

We may use your information to:

• Process and respond to your inquiries or requests
• Facilitate intake for our partner prescribing provider
• Prepare and dispense compounded medications
• Send you important updates about your prescriptions or our services
• Improve our Services and website functionality
• Detect, prevent, and address technical or security issues
• Comply with legal and regulatory requirements

We do not sell your personal information. We may share it with:

• Partner prescribing providers to support your treatment
• Service providers (e.g., IT support, website hosting, secure email services) under confidentiality agreements
• Law enforcement or regulatory agencies when required by law
• As part of a business transfer, merger, or acquisition

We use administrative, technical, and physical safeguards to protect your information, including:

• Secure servers and encrypted data transmission (SSL/TLS)
• Restricted access to personal data by authorized personnel only
• Use of certified Electronic Health Record (EHR) systems for PHI

No system is completely secure, but we take reasonable steps to protect against unauthorized access or disclosure.

We keep personal information as long as necessary for the purposes outlined in this Policy, or as required by law. PHI is retained in accordance with HIPAA and Florida law.

Our Services are not directed to children under the age of 18 without parental or guardian involvement. We do not knowingly collect information from minors unless submitted by a parent or guardian for healthcare purposes.

Under Florida law and applicable federal regulations, you may:

• Request access to the personal information we have about you
• Request corrections to your information
• Request that we delete certain information (subject to retention requirements)

Requests can be submitted using the contact information below.

We may update this Policy from time to time. Any changes will be posted on our website with the updated “Effective Date.”

For questions or concerns about these Terms, contact us at:
Radiant Care Pharmacy
5779 S University Dr

Davie, Fl  33328

(954)-530-4808